FAQ

Frequently asked questions

Everything you might want to know before your first session. Can't find your answer? Contact us — we reply promptly.

About Pilates & Getting Started

What is Pilates?
Pilates is a low-impact, full-body movement method developed by Joseph Pilates that focuses on core strength, posture, flexibility, balance, breath, and controlled movement.
What are the benefits of Pilates?
Regular practice improves core strength, posture, flexibility, mobility, balance, coordination, muscle tone, and body awareness — and can help with back, neck, and joint discomfort, energy levels, and stress management.
What's the difference between Pilates and yoga?
Both emphasize breath and mind-body connection, but Pilates is generally more movement-based and strength-focused. Pilates also uses specialized equipment like reformers with spring resistance.
What's the difference between Mat Pilates and Reformer Pilates?
Mat Pilates uses body weight and small props for core strength and balance. Reformer Pilates uses equipment with springs providing adjustable resistance and assistance, which allows for greater support, more variety of exercises, and precise alignment work.
Is Pilates good for beginners?
You do not need prior experience, flexibility, or fitness knowledge to begin Pilates. Our instructors provide modifications and clear guidance so clients of all levels feel comfortable and supported.
How often should I do Pilates?
We recommend practising 2–4 times per week consistently. Many clients begin noticing changes in posture, strength, mobility, and body awareness after 8–12 sessions.
Will Pilates help me lose weight or tone my body?
Pilates builds lean muscle, improves posture, and strengthens the core. Combined with healthy habits, it supports weight management and body composition goals.

Your First Visit

I'm new — what should I expect during my first session?
Arrive 5–10 minutes early for a studio tour and equipment introduction — there is no paperwork to fill out in the studio. Your instructor will then guide you through the entire session with clear, personalized cueing and support. See our First Visit page for the full step-by-step.
Do I need an intro session before joining classes?
We strongly recommend starting with one of our Intro Packages (Solo, Duo, or Group) if you are new to Pilates or reformer equipment. These teach proper form, safety, breathing, and alignment.
What should I wear to class?
Please wear comfortable, form-fitting activewear that allows you to move freely. Grip socks are required for safety and hygiene.
What should I bring?
Grip socks and a water bottle — all Pilates equipment and props are provided.
Can I bring a friend?
Friends can book their own session or class. Guests must also be booked into the same class or session in advance to attend.

Classes & Equipment

What types of sessions do you offer?
We offer Solo Sessions (private 1-on-1), Duo Sessions (semi-private 2-on-1), Reformer small group classes (up to 6 participants), and Wall & Chair small group classes (up to 5 participants). We also offer private group sessions — Trio (3 clients), Quad (4 clients), and Penta (5 clients). Email us for more info.
What's the difference between your group classes?
Reformer classes (max 6 clients) build full-body strength using spring-based resistance. Wall & Chair classes (max 5 clients) combine adjustable spring wall work with the stability chair for control, balance, and precision.
What equipment do you use?
We use premium Merrithew Pilates equipment, including reformers, stability chairs, spring walls, and a variety of small props.
How long are sessions?
All sessions and classes are approximately 50 minutes long.
Are your group classes beginner-friendly?
Yes — through instructor guidance, exercise modifications, and personalized progressions. Small class sizes allow individualized cueing and adjustments throughout class.
What makes Elin Pilates different?
Precision over repetition. Personalized coaching. Small class sizes. Alignment-first movement. Calm, welcoming instruction. Long-term, sustainable progress.

Booking & Policies

How do I book a session or group class?
Book directly through elinpilates.ca or through the Elin Pilates app. Need help? Email hello@elinpilates.ca or call or text 403-808-8926.
Do you offer intro packages?
Yes. We offer Intro Packages for new clients to help you begin Pilates safely, confidently, and with a stronger understanding of your body and movement patterns. See Pricing.
What is your cancellation policy?
We kindly ask clients to cancel group classes at least 12 hours in advance and private sessions (Solo, Duo, private groups, and Prenatal) at least 24 hours in advance. Late cancellations and no-shows use up the class or session credit, just as if attended.
Can I get a refund on a purchase?
As a small studio with only a handful of spots in every class, each purchase reserves real space and instructor time — so all purchases, including intro offers, class packs, memberships, and gift cards, are non-refundable. We'd much rather you enjoy every session than lose one: if something unexpected comes up, reach out and we'll do our best to help you make the most of what you've purchased.
How does the waitlist work?
If a class is full, join the waitlist through the booking system. If a spot opens, you'll automatically be promoted into it in priority sequence, and notified of the promotion.
What happens if I arrive late?
For your safety, the flow of the class, and out of respect for other clients, late arrivals may not be admitted. The warm-up at the start of every session is crucial — joining without it leaves the body prone to injury. Please plan to arrive a few minutes early.

Health, Safety & Special Considerations

Can I do Pilates while pregnant?
Yes, with modifications. We offer Prenatal Solo Sessions tailored to your stage of pregnancy, comfort level, and movement needs. We always recommend starting after the first trimester — 13 weeks and onwards — and with your healthcare provider's blessing.
Do you work with postpartum clients?
Absolutely — this one is close to home. Postnatal recovery is what drove Jooyoung, our co-founder, to dive deep into Pilates: the wonders it worked for her own recovery are what propelled her to get certified, and she's a mom of two healthy boys. Pilates can be incredibly supportive during postpartum recovery by helping rebuild core strength, improve posture, and restore pelvic stability. We recommend private sessions, with clearance from your healthcare provider.
What if I have injuries or back/joint pain?
Pilates is highly adaptable and is commonly used to support injury prevention, rehabilitation, mobility, posture, and long-term joint health. We recommend private reformer sessions for additional support.
Is there a minimum age requirement?
We currently welcome clients 18 years and older. There are no height restrictions — we can apply modifications as needed — though Merrithew reformers are designed to comfortably accommodate heights between 5'0" and 6'2" (152–188 cm). Spring Wall and Chair work has no height considerations at all.
Do you accommodate seniors or mobility concerns?
Yes. Pilates can be highly beneficial for older adults by improving mobility, balance, posture, flexibility, coordination, and core strength. Exercises are modified to individual comfort levels.

Studio Amenities & Etiquette

Where are you located?
2 Royal Vista Link NW, Unit 2140, Calgary, AB T3R 1T9 — in Northwest Calgary's Royal Vista.
Is parking available?
Yes. Our plaza offers plenty of free parking spaces for clients, including convenient parking directly in front of the studio.
Do you have lockers or changing areas?
No lockers currently, but we have two clean and spacious washrooms that may also be used as changing areas, with coat racks available.
Are phones allowed during class?
Please silence and store phones during sessions so everyone can remain focused and present.
What is your hygiene policy?
Grip socks are required for all classes. We maintain high cleanliness standards and regularly sanitize all equipment and studio surfaces.

Other Questions

Should I choose private sessions or group classes?
Both work, depending on experience, goals, and needs. Private sessions suit beginners and those with injuries; group classes suit those comfortable following instruction in a shared setting.
Why choose a boutique Pilates studio instead of a gym?
Boutique studios offer a more personal and intentional experience — smaller class sizes, more individualized coaching, closer attention to form and alignment, and more meaningful guidance.
How can I contact Elin Pilates?
Email hello@elinpilates.ca or call or text 403-808-8926. Email is best for detailed support on scheduling and inquiries.

Still have a question?

We're a small family-run studio — when you write to us, you're talking to the people who own it.

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